Lettings

At Roy Green Surveyors, we provide three residential agency services ”Tenant Find”, ‘Let Only’ and ‘Full Management’. If these services do not fully satisfy your requirements, then please do not hesitate to contact us and we will adapt and modify our services to suit your specific needs.

We are members of, and are governed by, the leading property professional body, the Royal Institution of Chartered Surveyors. All work in connection with services provided, where applicable, are in accordance with their strict Codes of Practice and Guidance Notes. It’s a clear sign you’re dealing with a thoroughly reputable, professional and respected agent.

We also subscribe to the Tenancy Deposit Regulatory Scheme that provides peace of mind to your tenants.

Property Management Software

We use CFP WinMan software which is a secure and effective property management system specifically aimed at the residential market. It facilitates the day to day accounting and property management routines to enhance business efficiency, from marketing properties to matching and mailing, managing viewings all the way through the process of accepting a tenancy.

CFP WinMan has been designed for agents and property managers who wish to extend their capabilities beyond just letting and managing residential properties. It is primarily targeted at companies who also undertake extended property management functions such as Residential Block Management, Commercial Office Block Management, the management of Retail and Industrial Units or estates, alongside mixed portfolio developments with a combination of property types.

Amongst its many capabilities, CFP WinMan includes the tools required for the budgeting, management, collection and reporting of service charge funds, the management of commercial lease obligations and for calculating retail zones.

CFP WinMan manages all aspects of the relationships between landlords/freeholders, tenants/leaseholders and suppliers/contractors, whilst ensuring that compliance to statutory financial and legal obligations are maintained.

Within block management, CFP WinMan comprehends the complexity of service charge properties and is capable of dealing with different service charge scenarios. On the commercial side, it will hold data for commercial leases, such as estimates rental value and use class and details of the lease, such as the decoration and break clauses are easily recorded.

CFP WinMan simplifies complex accounting and eliminates repetitive routines whilst speeding up standard procedures. It will produce presentable documentation to send to clients, tenants and suppliers, all of which have an option to reply by e-mail, thereby significantly improving customer communication and cutting down on paperwork. Ultimately, it allows Negotiators, Property Managers and Property Accountants to work far more efficiently, proactively and productively.

Services

At Roy Green Surveyors, we provide ‘Let Only’ and ‘Full Management’.  If these services do not fully satisfy your requirements, then please do not hesitate to contact us and we will adapt and modify our services to suit your specific needs.

We are members of, and are governed by, the leading property professional body, the Royal Institution of Chartered Surveyors.All work in connection with services provided, where applicable, are in accordance with their strict Codes of Practice and Guidance Notes.It’s a clear sign you’re dealing with a thoroughly reputable, professional and respected agent.

We also subscribe to the Tenancy Deposit Regulatory Scheme that provides peace of mind to your tenants.

‘Let Only’ Service:

  • Provide a rental valuation and advice on the letting of your property.
  • Prepare “Property Details”, including a Floor Plan, of your property for advertising and market the property with a “To Let” board, internet advertising on rightmove.co.uk and in the local press if necessary.
  • Accompany prospective tenants when they view the property.
  • Obtain employment & credit references on each tenant who are party to the tenancy agreement.
  • Instruct a third party to prepare an Inventory & Schedule of Condition of your property’s fixtures and fittings.
  • Prepare the tenancy agreement.
  • Collect one month’s rent in advance.
  • Collect a deposit (the sum equivalent to 5 week’s rent) and register it with the Tenancy Deposit Protection Scheme for the duration of the tenancy.
  • Arrange and co-ordinate the tenants occupation of the premises.

Fees

The ‘Let Only’ Service:
Tenant Set Up Fee £250.00 plus VAT
Let Only Fee £525.00 plus VAT

‘Full Management’ Service:

  • Provide a rental valuation and advice on the letting of your property.
  • Prepare “Property Details”, including a Floor Plan, of your property for advertising and market the property with a “To Let” board, internet advertising on rightmove.co.uk and in the local press if necessary.
  • Accompany prospective tenants when they view the property.
  • Obtain employment & credit references on each tenant who are party to the tenancy agreement.
  • Instruct a third party to prepare an Inventory & Schedule of Condition of your property’s fixtures and fittings.
  • Prepare the tenancy agreement.
  • Collect one month’s rent in advance.
  • Collect a deposit (the sum equivalent to 5 week’s rent) and register it with the Tenancy Deposit Protection Scheme for the duration of the tenancy.
  • Arrange and co-ordinate the tenants occupation of the premises.
  • Demand and collect the rent on a monthly basis by standing order mandate.
  • Transfer the rent to your account by BACS.
  • Forward to you a monthly or quarterly statement detailing rent received and any deductions/fees.
  • Conduct property inspections every 4 months (where possible).
  • Arrange for necessary repairs to be dealt with as per your instructions.
  • Advise Local Authorities and Utility Companies, where known, of the tenant/s details.
  • Issue legal notices necessary for you to gain possession of the property if required.
  • Co-ordinate with you the re-advertising of your property should your tenant/s wish to vacate.
  • Upon termination of the tenancy we will co-ordinate the tenants leaving your property.
  • At the end of the tenancy we will conduct a full property inspection, check the inventory and deal with any dilapidation’s issues.

Fees

Tenant Set Up Fee £250.00 plus VAT
The ‘Full Management’ Service 10% of the rent collected plus VAT

What makes Roy Green’s stand out from other Agents

  • We have a combined professional experience in excess of 65 years of property management throughout Leicestershire and neighbouring Counties
  • Professionally qualified and members of the Royal Institution of Chartered Surveyors
  • All properties advertised with a floor plan, no additional charges
  • We don’t add a “service charge” to contractor/third party invoices, you get charged what the contractor charges us
  • Rightmove Premium Membership
  • Professionally printed brochures

Application Process

We will require one document from List A and two documents from List B below for each person over the age of 18 (or approaching 18 years) intending to parentally reside at the property. All documents are to be received within 48 hours of reservation and, if guarantor (or other documents) are required, these need to be delivered within 48 of request.

If you’re in the UK temporarily, on a Visa or time-limited permit, we will require one document from List C.
We will also require copies of the last three months bank statements and a full Credit Reference Report for each applicant dated in the last three months.

To reserve a property, we will require a Holding Deposit equivalent to one week’s rent. This will be allocated towards the first month’s rent on the day you sign the tenancy agreement. The Holding Deposit will not be returned if an applicant withdraws, fails the Right to Rent check or provides false or misleading information.

You will also have the option to sign up with Hallmark Utility Management who will notify the relevant Utility Companies and Council of your new tenancy without charge.

Once the references are returned satisfactorily, we will arrange a date for your move in. The move in date must be within four weeks of the application date unless otherwise specifically agreed. You will be required to attend our Anstey Office to sign the agreements and collect the keys on your move in date.

Rent and Deposit – These can be paid by cheque or bank transfer at least 5 working days before the agreed move in date. Alternatively, they can be paid in cash or by debit card on the agreed move in date in our offices.

Payments by credit cards are not accepted.

Rent is payable monthly in advance and is payable on the same day as the commencement date in any subsequent month.
The deposit amount is calculated at the equivalent of 5 x the weekly rent (i.e. if the monthly rent is £650.00 the deposit payable will be £750.00). The deposit will be registered in the Tenancy Deposit Scheme until the end of the tenancy and returned within 10 working days providing there are no dilapidations or any rent arrears.

List A

  • British passport — current or expired, showing that you are a British citizen or a citizen of the UK and Colonies and have the right of abode in the UK.
  • Passport — current or expired, showing that you are a national of the EEA (European Economic Area) or Switzerland.
  • Permanent Registration Document — current or expired, certifying or indicating that you have permanent residence, issued by the Home Office, if you’re a national of a European Union/European Economic Area country or Switzerland.
  • Permanent Residence Card — or ‘indefinite leave to remain’ card, ‘indefinite leave to enter’ or ‘no time limit’ card issued by the Home Office (current or expired), if you’re a non-EEA national but are a family member of an EEA or Swiss national.
  • Biometric Immigration Document — issued by the Home Office to you indicating that you are allowed to stay indefinitely in the UK, or have no time limit on your stay in the UK. The document must be valid (not expired).
  • Passport or travel document — endorsed to show that you are exempt from immigration control, are allowed to stay indefinitely in the UK, have the right of abode in the UK, or have no time limit on your stay in the UK. May be current or expired.
  • Immigration status document — with an endorsement indicating that you are permitted to stay indefinitely in the UK or have no time limit on your stay in the UK. The document must be valid (not expired) and must contain a photograph of the holder.
  • Certificate of naturalisation — or a certificate of registration as a British citizen.

List B

  • UK Driving license — which must current, and a ‘photo card’ type.
  • Benefits paperwork — issued to you by HMRC, a Local Authority or a Job Centre Plus, dated within the last 3 months.
  • Letter from a UK further or higher education institution — confirming that you have been accepted on a course of studies.
  • Letter issued within the last 3 months confirming your name — signed by a British passport holder (giving their name, address and passport number), or issued by a person who employs you (giving their name and company address) confirming your status as an employee, or issued by a UK government department or local authority and signed by a named official (giving their name and professional address).
  • Disclosure and Barring Service (DBS) certificate — issued to you within the last 3 months.
  • Evidence of current or previous service in HM’s UK armed forces — identity card, document of confirmation issued by one of HM forces, confirmation letter issued by the Secretary of State.
  • Your full birth or adoption certificate issued in the UK, the Channel Islands, the Isle of Man or Ireland — which includes the name(s) of at least one of your parents or adoptive parents.
  • Letter from a UK police force — confirming that you are a victim of crime and that your personal documents have been stolen, stating the crime reference number, issued within the last 3 months.
  • Letter from one of the Prison Services — HM Prison Service, the Scottish Prison Service or the Northern Ireland Prison Service confirming your name and date of birth; or a letter from an officer of the National Offender Management Service in England and Wales, an officer of a local authority
    in Scotland or an officer of the Probation Board for Northern Ireland.
  • Current UK firearm or shotgun certificate — issued with your name on it.

List C

  • Passport (or document) with endorsement — showing that you are allowed to stay in the UK for a time-limited period.
  • Biometric immigration document — issued by the Home Office to you, indicating that you are permitted to stay in the UK for a time-limited period.
  • Ascension or Derivative residence card — issued by the Home Office to you, if you’re a non-EEA national who is either a family member of an EEA or Swiss national or has a derivative right of residence.
  • Immigration status document — issued by the Home Office to you with a valid endorsement indicating that you may stay in the UK for a time-limited period.
  • Email from Landlord Checking Service — If you have an ongoing application with the Home Office, or your documents are with the Home Office, or you claim to have a permission right to rent, an email from the Landlords Checking Service providing a ‘yes’ response to a right to rent request.