Lettings

At Roy Green Surveyors, we provide three residential agency services ”Tenant Find”, ‘Let Only’ and ‘Full Management’.  If these services do not fully satisfy your requirements, then please do not hesitate to contact us and we will adapt and modify our services to suit your specific needs.

We are members of, and are governed by, the leading property professional body, the Royal Institution of Chartered Surveyors.  All work in connection with services provided, where applicable, are in accordance with their strict Codes of Practice and Guidance Notes.  It’s a clear sign you’re dealing with a thoroughly reputable, professional and respected agent.

We also subscribe to the Tenancy Deposit Regulatory Scheme that provides peace of mind to your tenants.

Property Management Software

We use CFP WinMan software which is a secure and effective property management system specifically aimed at the residential market.  It facilitates the day to day accounting and property management routines to enhance business efficiency, from marketing properties to matching and mailing, managing viewings all the way through the process of accepting a tenancy.

CFP WinMan has been designed for agents and property managers who wish to extend their capabilities beyond just letting and managing residential properties. It is primarily targeted at companies who also undertake extended property management functions such as Residential Block Management, Commercial Office Block Management, the management of Retail and Industrial Units or estates, alongside mixed portfolio developments with a combination of property types.

Amongst its many capabilities, CFP WinMan includes the tools required for the budgeting, management, collection and reporting of service charge funds, the management of commercial lease obligations and for calculating retail zones.

CFP WinMan manages all aspects of the relationships between landlords/freeholders, tenants/leaseholders and suppliers/contractors, whilst ensuring that compliance to statutory financial and legal obligations are maintained.

Within block management, CFP WinMan comprehends the complexity of service charge properties and is capable of dealing with different service charge scenarios. On the commercial side, it will hold data for commercial leases, such as estimates rental value and use class and details of the lease, such as the decoration and break clauses are easily recorded.

CFP WinMan simplifies complex accounting and eliminates repetitive routines whilst speeding up standard procedures. It will produce presentable documentation to send to clients, tenants and suppliers, all of which have an option to reply by e-mail, thereby significantly improving customer communication and cutting down on paperwork. Ultimately, it allows Negotiators, Property Managers and Property Accountants to work far more efficiently, proactively and productively.

‘Tenant Find’ Service:

  • Provide a rental valuation and advice on the letting of your property.
  • Prepare “Property Details”, including a Floor Plan, of your property for advertising and market the property with a “To Let” board, internet advertising on rightmove.co.uk and in the local press if necessary.
  • Accompany prospective tenants when they view the property.
  • Obtain employment & credit references on each tenant who will sign the tenancy agreement.

‘Let Only’ Service:

  • Provide a rental valuation and advice on the letting of your property.
  • Prepare “Property Details”, including a Floor Plan, of your property for advertising and market the property with a “To Let” board, internet advertising on rightmove.co.uk and in the local press if necessary.
  • Accompany prospective tenants when they view the property.
  • Obtain employment & credit references on each tenant who are party to the tenancy agreement.
  • Instruct a third party to prepare an Inventory & Schedule of Condition of your property’s fixtures and fittings.
  • Prepare the tenancy agreement.
  • Collect one month’s rent in advance.
  • Collect a deposit (the sum equivalent to 1 ½ month’s rent and register it with the Tenancy Deposit Protection Scheme for the duration of the tenancy.
  • Arrange and co-ordinate the tenants occupation of the premises.

‘Full Management’ Service:

  • Provide a rental valuation and advice on the letting of your property.
  • Prepare “Property Details”, including a Floor Plan, of your property for advertising and market the property with a “To Let” board, internet advertising on rightmove.co.uk and in the local press if necessary.
  • Accompany prospective tenants when they view the property.
  • Obtain employment & credit references on each tenant who are party to the tenancy agreement.
  • Instruct a third party to prepare an Inventory & Schedule of Condition of your property’s fixtures and fittings.
  • Prepare the tenancy agreement.
  • Collect one month’s rent in advance.
  • Collect a deposit (the sum equivalent to 1 ½ month’s rent and register it with the Tenancy Deposit Protection Scheme for the duration of the tenancy.
  • Arrange and co-ordinate the tenants occupation of the premises.
  • Demand and collect the rent on a monthly basis by standing order mandate.
  • Transfer the rent to your account by BACS.
  • Forward to you a monthly or quarterly statement detailing rent received and any deductions/fees.
  • Conduct property inspections every 4 months (where possible).
  • Arrange for necessary repairs to be dealt with as per your instructions.
  • Advise Local Authorities and Utility Companies, where known, of the tenant/s details.
  • Issue legal notices necessary for you to gain possession of the property if required.
  • Co-ordinate with you the re-advertising of your property should your tenant/s wish to vacate.
  • Upon termination of the tenancy we will co-ordinate the tenants leaving your property.
  • At the end of the tenancy we will conduct a full property inspection, check the inventory and deal with any dilapidation’s issues.

Landlord Fees

The ‘Tenant Find’ Service: £200.00 plus VAT.

Note – Landlord’s will be required to show proof that they are registered with an approved deposit protection scheme

The ‘Let Only’ Service: Rental Value PCM

Fee

Up to £600.00    £350.00 plus VAT.
£601 to £999.00    £450.00 plus VAT
Over £1,000.00    £550.00 plus VAT

The ‘Full Management’ Service: 8% of the rent collected plus VAT.

We do not charge “Set Up”, “Tenant Find” or “Renewal” fees under our Full Management Service.

What makes Roy Green’s stand out from other Agents

•    We have a combined professional experience in excess of 65 years of property management throughout Leicestershire and neighbouring Counties.
•    All properties advertised with a floor plan, no additional charges.
•    We don’t add a “service charge” to contractor/third party invoices, you get charged what the contractor charges us.
•    We do not charge “Set Up”, “Tenant Find” or “Renewal” fees under our Full Management Service.
•    Rightmove Premium Membership.
•    Professionally printed brochures.

Application Process and Fees

There are two elements to the Application Process, firstly the Property Application and secondly the Referencing of prospective tenants.

Property Application

There is a £200.00 per property application fee to pay for administration charges etc. This is refundable if your application is declined. However, if you withdraw your application it is non-refundable.

You will also have the option to sign up with Hallmark Utility Management who will notify the relevant Utility Companies and Council of your new tenancy without charge.

Referencing

We need to reference all persons named on the Tenancy Agreement and couples whether married or not, this may include Guarantors if required.

Reference fees are £35.00 per person and we will require full name, email address, postal address, telephone numbers, photographic proof of identification and proof of address. Reference results usually take 48 hours.

We outsource our referencing process to Van Mildert who send an email link to an application form (paper copies are available). Once you have filled in your application form they perform a range of checks includingmaking sure you are not using fraudulent identity, that you are financially able to pay the rent, verifying your employment (where applicable) and retrieving your credit score, etc.

In addition we require photographic proof of identification and proof of address for all persons aged 18 or over who will be residing at the property.

Upon payment of the Property Application and the Referencing Fees, the property will be held for you (we will not do any more viewings) until after the result of the referencing process.

Once the references are returned satisfactorily we will arrange a date for your move in. You will be required to attend either our Anstey or Barrow upon Soar Offices to sign the agreements and collect the keys on your move in date.

Rent and Deposit

These can be paid by cheque or bank transfer at least 5 working days before the agreed move in date. Alternatively they can be paid in cash or by card (debit card no charge, credit card, 2½ % fee) on the agreed move in date in our offices.

Rent is payable monthly in advance and is payable on the same day as the commencement date in any subsequent month.

The deposit amount is usually calculated at 1½ the monthly rent (i.e. if the monthly rent is £500.00 the deposit payable will be £750.00). The deposit will be registered in the Tenancy Deposit Scheme until the end of the tenancy and returned within 10 working days providing there are no dilapidations or any rent arrears.